Guide & help for land surveyors

Built for the land surveyor's daily work

NextSign is a web-based platform for digital signatures and secure document distribution. Together with land surveyors, we have built a solution where neighbour notifications, service messages and documents for signing are sent directly to e-Boks – via address, CPR or CVR number – without you needing to know the recipient's email.

If a recipient cannot be reached digitally, for example due to name and address protection, we automatically send a physical letter instead. Combined with the full log of delivery, opening and signing, your documentation is always in order.

Video guides

Short videos showing the most important workflows in NextSign – from your first case to advanced mass sendings.

Frequently asked questions

Answers to the questions we hear most often from land surveyors.

• How do I meet my notification obligation if the recipient has name and address protection?

  When you send to e-Boks via an address, we first attempt digital delivery. If e-Boks reports that the person cannot be reached – for example due to name and address protection or opted-out digital mail – we automatically send a physical letter via DAO or PostNord. All it requires is that your communication template is set up with 'Fallback to DAO', and that the 'Fallback to letter' checkbox is ticked on the last step when you create the case.

• The Danish Geodata Agency rejects a MitID signature from a protected person – what do I do?

  When a person has name and address protection, the signature service cannot verify the signer's name, and GST therefore sometimes does not accept the signature on its own. The solution is to enable 'CPR validation' on the recipient: The system then confirms the person's CPR number before the documents can be accessed, and GST accepts the signature because it can be proven who signed.

• Do I need to know the recipient's email to send a notification?

  No. Via e-Boks you can send to an address (we validate it against BBR and DAWA), a CPR number or a CVR number. If you only fill in the address, we reach all residents over the age of 15; if you also fill in the name, we only reach that person. For CVR numbers, we find the company's digital mailbox ourselves.

• How do I import many recipients at once?

  On the recipient step of case creation you will find 'Import'. Here you can pull recipients from a CSV or Excel file, from your contact book, or by pasting a list of CVR numbers. Columns are mapped automatically to name, email, phone and address – and you can adjust the mapping before importing. If you have the Ownership Register integration, you can also choose to replace the imported addresses with the registered owners.

• What does the Ownership Register integration do?

  It looks up the property's registered owners directly in the Danish Ownership Register via the Data Distributor (Datafordeleren) based on an address. During import you can tick 'Find real owners via the Ownership Register', and the system replaces your imported addresses with the registered owners – both persons and companies. The integration is activated by agreement, so contact us if you don't have it yet.

• How does a mass sending work?

  You choose a form or a standardised document as the basis, upload your spreadsheet and pick the sheet and header row yourself. Columns are mapped automatically to both recipient fields and merge fields in the documents. Each recipient can have a delivery chain – for example e-Boks first, then SMS and email – and before sending you see a review where rows with errors can be excluded. The system creates one case per row, and your setup is continuously saved as a draft so you can resume later.

• Can I send reminders to recipients who haven't signed?

  Yes – on email and SMS deliveries we send reminders automatically (by default 2 reminders, 3 days apart), and you can always send a manual reminder from the case overview. e-Boks does not support reminders, but there the log shows that the delivery has been received – and you can add the recipient's email if you want to remind them that way.

• Which document types can I send – and how many?

  PDF, Word/DOCX and Excel. Word documents are automatically converted to PDF before sending. You can upload up to 25 documents per case, and you can mark a document as an attachment so it does not require a signature.

• Is a signature without CPR validation just as binding?

  Yes. CPR validation is not about the validity of the signature, but about placing the documents behind a login so only the right recipient can see them. The MitID signature itself is just as legally binding without CPR validation.

• How does a new colleague get access to NextSign?

  Your superuser can send a registration link for manual login, or you can sign in with Microsoft Entra ID (Azure) if your organisation uses it. If a colleague has lost access – forgotten password, new phone or locked account – the superuser also restores access. If you have no active superuser at all, contact us at support@nextsign.dk.