Legal

Return Policy

This return policy describes the terms for purchases, cancellations and refunds at NextSign. We recommend reading the policy before completing a purchase – and you are always welcome to contact us if you have any questions.

Last updated: 23 July 2026

1.General

  • NextSign provides digital services in the form of electronic document handling and digital signatures.
  • As our services are digital and delivered immediately after purchase, we do not, as a general rule, offer refunds or returns of completed payments.

2.Cancellation of cases

  • A case that has been created and sent cannot be cancelled or refunded.
  • We therefore recommend reviewing all information carefully before sending a case.

3.Purchase of credits

  • Credits are purchased and added to your account and can be used to create cases and access the platform's features.
  • Purchased credits do not expire, but cannot be refunded or exchanged for cash once they have been transferred to your account.

4.Technical support

  • Our support team is ready to help if you experience technical issues or have questions about the platform.
  • You can contact us at support@nextsign.dk or by phone at +45 70 60 44 02.

5.Validity of signatures

  • It is the user's responsibility to ensure that the documents in a case are correct and complete before they are sent for signature.
  • NextSign is not a party to the documents signed through the platform and assumes no responsibility for their content.

6.Confidentiality

  • We give high priority to protecting your data and documents.
  • All information is treated confidentially and in accordance with our privacy policy.

If you have any questions about our return policy, you are always welcome to contact our support at support@nextsign.dk.

Thank you for using NextSign.