Welcome to the NextSign Help Center
Here you will find answers to frequently asked questions, videos, and guidance on how to use our services. We are here to help you get the most out of NextSign.
Yes. Documents signed through NextSign are legally binding. Signatures with eID meet the eIDAS regulation's requirements for advanced electronic signatures, which are binding in the vast majority of situations in the EU: the signer is uniquely identified, the entire process is documented in an audit log, and the document is sealed with a qualified electronic seal so any subsequent change can be detected. See how a signature is secured →
Yes. Your documents are stored in EU data centers in Germany and Finland, are never publicly accessible and can only be retrieved through short-lived, signed links. Access is governed by role-based access control and two-factor login, Danish CPR numbers on cases are stored encrypted, and you decide how long each case is retained. Read about security & compliance →
Every document is digitally sealed once the last signature is placed, so any subsequent change can be detected. You can validate the document free of charge in NextSign's own document validation, in Adobe Acrobat Reader or in the European Commission's official validator. Validate a document →
You can always contact us through our contact form or at our email support@nextsign.dk. You can also call our hotline at: +45 7060 4402 during our opening hours.
Our prices are relatively simple, as you only pay for your usage. We do not charge any subscription fees, and you do not lose your signatures if you do not use them. However, you cannot return your signatures after purchase.
You can easily create a new company account and get 3 free credits to start with. You can sign up here.
When you are logged in, you can under forms create and edit your flows and add signature modules to your documents. You can also use our API to integrate NextSign into your existing solution. If you need help with the setup, you can book a NextSign employee to create your standardized contracts.
Yes, you can pay with EAN, payments can also be made via invoice or directly on a credit card.
At NextSign, there is no limit on the number of users, and it costs nothing to add more users to your business account.
Short videos that show you, step by step, how to use NextSign.
0:45See how to customise your e-mail template with your own text and heading, and how reminders and the case complete message have their own texts.
0:42See how to invite a colleague to your NextSign account and give them the right roles.
0:41See how to create a folder and decide who can see its cases, with roles or named colleagues.
0:45See how to check whether a document signed with NextSign is genuine and unchanged, and who signed it.
0:38See how a recipient gets their signed documents and keeps them in their Personal Vault.
1:01See how to create contacts, put them in groups, import a list from Excel and add a whole group to a case.
We are always ready to help you with your questions. You can contact us by phone, email, or by visiting our office.
Open: 09:00 - 17:00 on all weekdays