See your usage
See where you keep track of credit usage in NextSign, and how to download the usage per case.
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NextSign is paid for in credits. A signature, an approval or an SMS uses a number of credits, and under Usage you see how many you have and where they've gone.
The video shows the Usage page and how to download the usage per case. Below, the steps are described.
How to do it
- Open Usage. At the top, you see how many credits you have right now.
- Choose a period. Choose a quick period like "90 days", or pick the dates yourself. The charts compare it with the period before.
- See usage by type. The chart shows how usage is split between signatures, approvals, SMS and other services.
- Go through the entries. The table lists every entry with the amount and the balance after it. Entries that belong to a case link to the case.
- Download the usage per case. Under Cases, select the cases you want figures for and choose "Download credit usage" under "Actions". You get a spreadsheet.
Good to know
- Extra usage charged in money, such as letters, is shown in its own chart.
- Data is available from 18 November 2025.
Questions and answers
How do I buy more credits?
Click Buy at the top of the page and choose a package.
Can I see the usage for one particular case?
Yes. Follow the link from the entry to the case, or download the usage per case under Cases.
